Frequently asked questions

Select “Register Free”, enter your basic details and verify your mobile number. You can then complete your personal, family, education and partner-preference information from your profile.

Yes. Creating an account and completing your profile is free. Some features, such as viewing contact details or accessing premium services, may require a membership or wallet balance.

Add accurate information, upload a clear and recent photograph, complete every profile section and request account verification. A complete profile helps other families make informed decisions.

Your contact details are not displayed openly to every visitor. Eligible logged-in members may access them according to the membership and contact-unlock rules available on the platform.

After signing in, use Quick Search or Advanced Search. You can filter profiles by age, location, religion, community, education, occupation and other preferences.

The member receives your interest and can accept or decline it. You can review the status of sent and received interests from your Interest Box.

Yes. Open Edit Profile from your dashboard to update your personal details, family information, career, lifestyle and partner preferences.

Membership plans provide platform benefits for a defined period. Wallet credits can be used for eligible paid actions, such as unlocking contact details, where applicable.

Use the Contact Us page to reach the Gallpakki support team. Include your profile ID and a short description of the issue so the team can assist you efficiently.

Yes. Sign in, open Delete Profile and submit a reason. The request will be sent to the administrator for review and processing.